36 months guarantee of the whole machine, we will provide the consumable parts at an agency price when you need replacement.
Main parts(excluding the consumables) shall be changed free of charge if there is any problem during the warranty period.
Software is on update for free whole life.
Our engineer could support you technology to your country if necessary.
Our enginner could service on weekend even on vacation.
Our engineer could train you in our factory for free.
Our engineer could service you 24 hours online by Skype, yahoo, msn, QQ, or by cellphone.
English manual and CD video for machine using and maintaining will send to you with the machine.
Q1. Delivery time of CNC router machine?
Aplus and S series standard size and configuration CNC router machine delivery time is 5 days, C,D,E series machine delivery time is 7 days, F,4 axis and 5 axis series machine delivery time is 20 days. So we suggestion client pay 100% money, because we can can arrange machine delivery immediately.
Q2. Can you sent machine to my home?
Yes, we have cooperation long time shipping agent, famous team in China, them can offer FCA,FOB, CIF, DDU, DDP price, usual suggest receiver address is Business district, usual less big car drive in the Civil area.
Q3. This is the first time to use cnc router machine,is it easy to operate?
Yes, it is easy, if you can draw with software, the machine operate is no problem, because we will support:
1).English guide video and instruction book are sent to you free together with the cnc router.
2).Free training course in our factory. Engineers are available to serve overseas but all the expense needs being paid by your side.
3).We have our own after-sales service team,24 hours technical support by calling, video and email.
240V /单相和380V / 3相的功率消耗是相同的（但单相电压泵的功率限制为不超过3kw）。我建议您选择3台2.2kw气泵。我们将采用不同于380V的某些机器零件，因为240V电流会变大。